Legal Terms and Campus Rules

Our legal terms establish clear rules for campus visitors and adopters. This statutory two-column register sets forth the terms governing digital inquiries, campus safety regulations, non-commercial adoption agreements, shelter veterinary care standards, and public accommodations at 5500 Gaines St.

Jurisdiction: San Diego, California, United States Campus Facility: 5500 Gaines St, San Diego Effective Date: November 10, 2026

General Terms of Digital Access and Non-Profit Operations

1. Effective Date. These Terms of Service and Campus Operating Rules took effect on November 10, 2026. Every visitor, client, or adopter accessing sdhumanes.com or entering the Gaines Street physical campus acknowledges and agrees to these provisions. Any update to these provisions becomes binding upon physical posting at our reception desk and digital publication at this uniform resource locator.

2. Identity of Controller and Campus Entity. These legal terms constitute an agreement directly with Sdhumanes, trading at sdhumanes.com, operating our primary companion animal sheltering, veterinary triage clinic, and adoption center at 5500 Gaines St, San Diego, California 92110, San Diego, California, United States. Telephone communication is maintained at 619-299-7012 and electronic correspondence is received at [email protected].

3. Scope of Online and Physical Services. This website functions as an authoritative information, adoption showcase, and appointment scheduling inquiry interface for our non-profit sheltering and veterinary facilities. We provide shelter triage admissions, licensed veterinary medical exams, surgical spay/neuter operations, feline and canine dental treatments, lost-and-found intake reporting, companion animal adoption placement, and community wildlife welfare education. This site does not process digital financial transactions, does not operate as an online retail storefront, and does not conduct commercial commerce or mail-order delivery of live companion animals.

4. Inquiry-Only Nature and Non-Binding Estimates. No animal adoption, veterinary medical procedure, surgical operation, or boarding reservation is sold, finalized, or paid for on this website. All figures, schedules, and calculators presented on sdhumanes.com constitute non-binding informational estimates. An online transmission through dejoe01.php, support chat, or email constitutes an inquiry only. An inquiry matures into a formal adoption agreement or veterinary service booking only when our clinical staff conducts an in-person intake review at 5500 Gaines St, confirms household eligibility, completes animal behavioral compatibility assessments, and executes physical counter documentation.

5. Adoption Fees, Clinical Deposits, and Price Adjustments. All fees are denominated in United States Dollars (USD) and represent non-profit cost-recovery rates confirmed by the operator: adult dog adoption at 175 USD per animal; puppy adoption (under six months) at 300 USD per animal; adult cat adoption at 125 USD per animal; kitten adoption (under six months) at 200 USD per animal; rabbits, guinea pigs, chinchillas, large birds, and reptiles at 35 USD per animal; small birds, mice, rats, and hamsters at 20 USD per animal; sheep, horses, and agricultural livestock at 275 USD per animal; and reinforced cardboard pet carriers at 20 USD each. Official veterinary service deposits are collected in person at campus intake: 100 USD for complex dental cleaning and oral surgery appointments; 75 USD for spay or neuter sterilization operations; and 25 USD for routine wellness examinations and outpatient consultations. Standard appointment duration is 55 minutes. A strict cancellation notice window of 48 hours is enforced; clinic appointments canceled with less than 48 hours notice forfeit their deposit entirely to cover scheduled surgical block availability. Total amounts vary based on animal species, age bracket, clinical service classification, an optional 15 USD administrative transfer surcharge applicable to the El Cajon branch facility, active promotional discount periods, and donor-sponsored adoption subsidies.

6. Acceptable Use and Physical Visitor Regulations. Users of this website and visitors to 5500 Gaines St agree not to: (a) submit fraudulent intake records, forged veterinary histories, or false contact information; (b) probe, scrape, or extract tabular animal rosters using automated software without prior written consent; (c) introduce malicious software or spam payloads through dejoe01.php or facaddc.php; (d) attempt unauthorized animal handling, cage access, or barrier crossing on the Gaines Street campus without an authorized shelter counselor present; (e) bring personal owned pets into quarantine wards or surgical suites; (f) abandon animals outside campus perimeter gates after operating hours, which constitutes a misdemeanor violation under California Penal Code 597s; or (g) engage in commercial resale, brokering, or unauthorized secondary breeding of companion animals rehomed through our adoption programs.

7. Intellectual Property and Creative Works. All visual marks, logotypes (including vector assets at assets/logo.svg and assets/logo-inverse.svg), high-resolution documentary photography shot at our Gaines Street facility, 3D carrier assets, medical protocols, text compositions, and web design frameworks are the proprietary intellectual property of Sdhumanes or used under authorized license. Visitors are granted a limited, revocable, non-transferable license to review digital materials for personal, non-commercial informational purposes. No photographic asset or statutory text may be republished or mirrored without express written permission.

8. Operational Disclaimers and As-Is Provisions. Digital materials, availability rosters, and calculation tools on sdhumanes.com are provided strictly on an “as-is” and “as-available” basis without representations of real-time inventory or absolute medical finality. While our licensed shelter veterinarians conduct thorough physical evaluations and core diagnostic screenings on every intake pet, an animal’s future behavioral adaptations, breed genetics, or emergent medical conditions cannot be fully anticipated. Nothing on this website constitutes a formal veterinary guarantee or legal warranty of temperament.

9. Limitation of Legal Liability. To the maximum extent permitted by California law, Sdhumanes, its directors, veterinary clinicians, animal care technicians, and administrative personnel shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from: (a) website downtime, server transmission errors, or lost appointment inquiries; (b) decisions made relying on automated fee calculator outputs; (c) personal property damage occurring during unauthorized campus visits; or (d) post-adoption behavior, physical property loss, or secondary veterinary expenses incurred following formal animal adoption placement. In all circumstances, total liability for any claim related to web platform access shall not exceed the actual adoption fee or clinical deposit paid directly to the operator.

10. Refusal of Service and Termination of Access. Sdhumanes reserves the absolute legal right to refuse digital inquiries, decline adoption applications, or deny physical access to 5500 Gaines St to any individual who: exhibits hostile or abusive behavior toward shelter staff or volunteers; violates campus biosecurity rules; demonstrates inability to satisfy species housing guidelines; possesses documented citations for animal cruelty or neglect under California law; or attempts to exploit adoption subsidies for commercial trade.

11. Governing Law and Mandatory Venue. These terms, campus rules, and all disputes arising out of digital access or physical campus interactions shall be governed by, construed, and enforced in accordance with the substantive laws of the State of California, United States, without regard to conflict of law principles. Any legal proceeding, arbitration, or statutory claim shall be filed exclusively in the state or federal courts located within San Diego County, California.

12. Modifications to Terms and Schedules. Sdhumanes reserves the right to revise these Terms of Service, adoption fee schedules, and campus safety protocols at any time. Material revisions become effective immediately upon updating the “Effective Date” header of this page and posting revised schedules at our 5500 Gaines St admissions rotunda. Continued use of the website or campus facilities following revisions constitutes binding acceptance of modified terms.

13. Official Inquiries and Contact Address. All statutory notifications, legal correspondence, and compliance inquiries regarding these Terms of Service must be submitted in writing to our official administration headquarters: Sdhumanes, 5500 Gaines St, San Diego, California 92110, San Diego, California, United States. Direct inquiries may also be made by telephone at 619-299-7012 or via email at [email protected].

Shelter Health Care Standards and Post-Adoption Veterinary Assurances

Clinical Intake Assurances. Every companion animal admitted to our Gaines Street shelter undergoes immediate veterinary triage by licensed shelter veterinarians operating since 2026. Prior to adoption clearance, our medical team conducts comprehensive physical examinations, administers core vaccinations (DHPP/Rabies for canines; FVRCP/Rabies for felines), performs external and internal parasite treatments, implants an ISO-compliant microchip registered to the adopter, and conducts surgical spay or neuter sterilization inside our certified operating suite.

Post-Adoption Health Window. We recognize that changes in housing, diet, and environment can trigger latent juvenile conditions such as upper respiratory infections. San Diego Humane Society provides a complimentary follow-up veterinary consultation within 14 calendar days of adoption completion for pre-existing conditions documented during the shelter stay. Adopters must schedule this visit at our 5500 Gaines St clinic by calling 619-299-7012. Our medical fund covers initial shelter-dispensed antibiotic or antiparasitic medications during this follow-up period; elective procedures or secondary external private emergency hospital bills remain the responsibility of the owner.

Lifetime Rehoming Commitment. If an adopter experiences an unforeseen housing crisis, financial hardship, or severe lifestyle disruption that prevents lifelong care, San Diego Humane Society commits to welcoming the animal back into our sheltering system. Adopters agree to contact our admissions team prior to rehoming, transferring, or surrendering the pet to an unverified third party.

Digital Accessibility and Physical Campus Accommodations

Digital Accessibility Standards. San Diego Humane Society is committed to ensuring digital accessibility for individuals with disabilities. We continually improve the user experience for all visitors and apply relevant accessibility standards adhering to the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA criteria. Our digital templates feature high-contrast color token palettes (minimum 5.8:1 contrast for soft ink and 10.3:1 for primary bone ink on our #15403F deep teal ground), fluid typography clamp curves that scale without clipping down to 320px screens, keyboard-accessible ARIA tabs and mobile drawers, explicit skip-to-content routing, and full screen-reader label bindings.

Physical Campus Accommodations. Our campus at 5500 Gaines St, San Diego, California 92110 is fully compliant with Title III of the Americans with Disabilities Act (ADA). Accessible parking spaces, step-free concrete pathways, tactile campus signage, lowered intake counters, and ADA-compliant public restrooms are maintained throughout the admissions rotunda, clinic waiting lounge, and adoption meet-and-greet courtyards. Service animals recognized under the ADA are welcomed across all public campus areas (excluding sterile surgical suites).

Accessibility Feedback and Support Desk. If you encounter accessibility barriers on sdhumanes.com or require specialized accommodations during an in-person campus visit, please contact our Accessibility Coordinator directly: Sdhumanes, 5500 Gaines St, San Diego, California 92110. Telephone: 619-299-7012. Email: [email protected]. We investigate and address accessibility feedback within five business days to ensure equal access across our shelter programs.