Personal records operate under strict statutory privacy governance.

This privacy policy took effect across all digital services on November 10, 2026.

This governance document governs every electronic touchpoint operated under the domain sdhumanes.com. All revisions, tracking disclosures, and consent controls are calibrated to meet the regulatory requirements enforced as of 2026-11-10. Continued use of our online intake portal confirms your receipt of these operational terms.

Sdhumanes operates our Gaines Street campus as the designated corporate data controller.

Sdhumanes, trading at sdhumanes.com, serves as the primary controller for personal data collected through this website and our physical animal sheltering admissions desk. Our sole official administrative headquarters is located at 5500 Gaines St, San Diego, California 92110, San Diego, California, United States. You can reach our administrative team by telephone at 619-299-7012 or via electronic mail at [email protected].

We record specific contact data submitted during intake alongside standard network telemetry.

Our digital systems collect only data elements strictly required to triage veterinary appointments and adoption applications. We record:

• Inquiry submissions via dejoe01.php: your legal name, telephone number, electronic mail address, residential street address, inquiry classification kind, requested care specifications, free-text message notes, and explicit consent tick record.
• Automated network logs: visitor IP address, web browser user-agent string, referring URL, timestamp of form rendering, and timestamp of form transmission.
• Live support chat via facaddc.php: conversation transcripts and a randomized local token stored in the browser.
• Cookie identifiers and paid campaign identifiers: gclid, msclkid, and fbclid where passed via ad query parameters.
• Consent choice storage: the local browser cookie key site_consent_v2.

Our site does not establish user accounts, does not store passwords, and does not process or retain payment card information.

Personal records are processed solely to deliver veterinary and adoption sheltering services.

Every category of collected information corresponds to a concrete operational objective:

• Communicating with prospective adopters to evaluate companion animal compatibility.
• Scheduling 55-minute clinical wellness checks, spay/neuter surgeries, and dental appointments.
• Verifying physical address suitability for exotic species or agricultural livestock containment.
• Diagnosing network routing errors and defending shelter server infrastructure against abuse.
• Measuring paid campaign attribution through Google Ads, Microsoft Advertising, and Meta Ads.

We rely on contractual necessity, statutory obligations, and explicit affirmative consent.

Under applicable data protection frameworks, every processing operation conducted by Sdhumanes proceeds on a verified lawful basis:

• Affirmative Consent: for storing non-essential cookies, running advertising tags, and responding to voluntary contact requests.
• Contractual Necessity: for executing pet adoption agreements, reserving clinical surgical theatre deposits, and issuing official health documentation.
• Legitimate Interests: for preserving server integrity, preventing malicious script injection, and documenting animal ownership transfer histories.
• Statutory Obligation: for complying with California animal welfare reporting codes and rabies vaccination registries.

Our website receives paid digital traffic from Google Ads, Microsoft Advertising, and Meta Ads.

To connect homeless animals with local families, Sdhumanes currently runs active paid promotional campaigns. Google Ads, Microsoft Advertising, and Meta Ads route traffic to this website. When visitors click our ads, specific platform identifiers are appended to the destination URL:

• gclid: attached by Google Ads to track landing page conversions.
• msclkid: attached by Microsoft Advertising to measure search referral performance.
• fbclid: attached by Meta Ads to record social campaign engagements.

These identifiers are handled in full compliance with advertising standards prohibiting the commercial sale of live animals.

Consent Mode v2 holds all advertising and analytics signals denied until approved.

We deploy Google Consent Mode v2 across our site architecture. Before a visitor interacts with our consent banner, the four core storage categories remain locked in a denied state:

• ad_storage: denied by default; no advertising cookies or identifiers are written.
• ad_user_data: denied by default; user data is withheld from advertising networks.
• ad_personalization: denied by default; behavioral remarketing tags remain blocked.
• analytics_storage: denied by default; visitor metrics are not persisted.

These signals shift to granted only when you select “Allow Storage” in our consent interface. If you decline or later adjust preferences to decline non-essential cookies, all four parameters immediately revert to denied.

Third-party data processors are bound by formal processing agreements.

Sdhumanes transfers designated data subsets to verified service vendors strictly to operate communications, hosting, and ad measurements:

• Google LLC / Google Ireland Ltd: delivers search campaign measurement and Consent Mode signal routing.
• Microsoft Ireland Operations Ltd: provides search advertising conversion analysis subject to terms in the Microsoft privacy statement at privacy.microsoft.com.
• Meta Platforms Ireland Ltd: facilitates non-profit community outreach measurement.
• Hosting and Infrastructure Provider: maintains the secure database and server containers hosting dejoe01.php and facaddc.php.
• Email Relay Provider: transmits automated confirmation notices from Gaines Street directly to shelter staff inboxes.

International data transfers are governed by standard contractual clauses.

Where analytics, advertising signals, or email infrastructure route data across international borders from the European Economic Area or United Kingdom to United States servers, transfers rely on standard contractual clauses approved by the European Commission, alongside supplementary technical safeguards including end-to-end transport layer encryption.

We preserve records under definitive operational retention periods without indefinite archiving.

Personal data items are purged upon the expiration of definite, verified timeframes:

• Inquiry form submissions and email copies: retained for 36 months to verify adoption histories and past veterinary triage records.
• Support chat conversation transcripts: retained for 12 months from the date of the last message exchange.
• Server access, security, and error logs: retained for 90 days before automatic overwrite.
• Consent choice records stored under site_consent_v2: retained for 6 months before prompting re-verification.
• Formal data subject requests: resolved and closed within 14 days of identity verification.

Physical and cryptographic security controls defend all sheltered data stores.

Our administrative operations maintain strict technical safeguards. All network transit is protected via modern TLS encryption. Digital server partitions hosting dejoe01.php and facaddc.php enforce hardened firewall restrictions, least-privilege administrative access, automated honeypot spam filtering, and routine software vulnerability patches. Physical access to on-site veterinary terminals at 5500 Gaines St requires authenticated employee credentials.

European visitors may exercise statutory data rights under the gdpr framework.

If you interact with our website from within the European Union, European Economic Area, or United Kingdom, the gdpr guarantees you explicit statutory protections:

• Right of Access: to obtain confirmation of whether your data is processed and request certified digital copies.
• Right to Rectification: to correct inaccurate telephone numbers, street addresses, or care histories.
• Right to Erasure: to request deletion of personal records where ongoing processing lacks statutory mandate.
• Right to Restrict Processing: to temporarily suspend data handling during dispute investigations.
• Right to Data Portability: to receive personal records in an organized, structured machine-readable format.
• Right to Object: to contest processing based on legitimate interests or direct marketing outreach.
• Right to Withdraw Consent: to revoke cookie or communication permissions at any time without penalty.

California residents hold comprehensive privacy protections under the ccpa and state laws.

For residents of California, the California Consumer Privacy Act as amended by the CPRA (ccpa) provides distinct consumer privacy rights:

• Right to Know: request disclosure of specific categories of personal information collected, sources, and commercial purposes.
• Right to Delete: demand elimination of personal information collected from you, subject to shelter medical exemptions.
• Right to Correct: request correction of inaccurate records held in our admissions registries.
• Right to Opt-Out of Sale or Sharing: Sdhumanes does not sell personal information for cash. However, because advertising pixels track click identifiers, you may opt out of cross-context behavioral advertising at any moment.
• Right to Non-Discrimination: we will never deny adoption services, alter fees, or adjust clinical quality based on the exercise of your privacy rights.

Our website honours the global privacy control signal as a binding opt-out instruction.

When our web servers detect an active Sec-GPC browser header conveying a global privacy control signal, our tracking configuration automatically treats the transmission as a valid request to opt out of advertising data sharing. All non-essential ad tracking cookies, including Google Ads, Microsoft Advertising, and Meta pixels, remain suppressed without requiring redundant manual interaction with our consent banner.

Our digital intake services are not directed toward children under sixteen years old.

The programs and veterinary scheduling tools provided on sdhumanes.com are intended strictly for adults capable of entering into binding pet adoption and clinical care agreements. We do not knowingly collect, solicit, or maintain personal information from individuals under sixteen years of age. If our staff becomes aware that an applicant is a minor, all associated records are purged immediately from our databases.

You retain the legal right to submit complaints to statutory regulatory authorities.

If you believe our data handling practices infringe upon your statutory privacy protections, you have the right to lodge a formal grievance with relevant enforcement bodies. California residents may file reports with the California Privacy Protection Agency (CPPA) or the Office of the California Attorney General. European visitors may submit grievances to their domestic Data Protection Authority.

Submit formal data subject access requests through our Gaines Street intake portal.

To exercise your statutory rights of access, correction, or deletion, transmit your formal request using our dedicated online intake form below or send written correspondence to:

Sdhumanes Data Governance Desk
5500 Gaines St, San Diego, California 92110
San Diego, California, United States
Electronic Mail: [email protected] • Phone: 619-299-7012

We acknowledge all formal privacy requests promptly and provide substantive responses within fourteen days following identity verification.

Material changes to our privacy policies are published with revised effective dates.

Sdhumanes reserves the right to amend this policy to reflect legislative updates or technological modifications in our shelter management software. When substantive modifications occur, we update the benchmark effective date at the top of this document and post a conspicuous notice across our home page.

Direct all privacy inquiries to our human administrative team in San Diego.

If you have questions regarding this privacy policy, data security practices, or your personal shelter records, please connect with our staff directly: